Answers To Common Questions

How To Track Your DPD Delivery
Please Go Here Add your tracking number. Or contact us for assistance [email protected]

I am unable to log in.
This normally happens if you have multiple accounts, we give you a temporary password so you can access your account. Just drop us a message at [email protected]

I need to re-set my password and it is not coming through to my emails.
Please check your spam, any issues, drop us a quick message [email protected]

I would like to order a mixed bundle but need to change the selections as my dog does not like one of them.
No problem, just send to us with your order number to [email protected]

I have ordered raw meals which are frozen, so I need to give you a different delivery date when I am at home.
No problem, just send us your order number and let us kn ow what day. [email protected]

I have not had a reply to my email.
Please check your spelling of Ooddles. We are double 0 and double D. Our correct email is [email protected]

If I order a bundle, how do I change the mix of meals?
There is a comment box at checkout, please add details of your request, or drop us an email with your order no to [email protected].

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